Privacy Policy
Total Passenger Transport
Total Passenger Transport is committed to protecting your privacy and safeguarding the personal information we collect from you, whether through our website www.totalpassengertransport.com.au or directly from you.
Please take a moment to read this Privacy Policy carefully. If you have any questions, we encourage you to contact us using the details provided below.
By providing us with your personal information, you acknowledge that you have had sufficient opportunity to review this Privacy Policy and that you understand and accept how your information will be handled.
If you choose not to provide personal information, you are not required to do so. However, this may limit your ability to use certain features of our website or access some of our services.
1. Personal Information We Collect
The types of personal information we may collect include information necessary to provide our services, as outlined on our website. This may include your name, contact details, booking information, and other details relevant to your enquiry or reservation.
If we receive your personal information from third parties, we will protect that information in accordance with this Privacy Policy.
2. How We Collect and Use Personal Information
We collect and use personal information for purposes including:
Responding to enquiries and communicating with you
Processing bookings and providing transport services
Internal record keeping and administration
Marketing and service updates (where permitted by law)
We only use personal information for purposes directly related to our business operations and service delivery.
3. Disclosure of Personal Information
We may disclose personal information where reasonably necessary to:
Provide our services to you
Comply with legal or regulatory requirements
Where personal information is disclosed to third parties for these purposes, we take reasonable steps to request that those parties handle your information in a manner consistent with this Privacy Policy.
4. Access to and Correction of Personal Information
Access
You may request access to the personal information we hold about you, subject to certain circumstances set out in the Privacy Act 1988 (Cth). An administrative fee may apply for providing access. In some circumstances, we may refuse access where permitted by law.
Correction
If you believe that any personal information we hold about you is inaccurate, out of date, incomplete, irrelevant, or misleading, please contact us by email. We rely on customers to notify us of changes to their personal information and will take reasonable steps to correct any information promptly.
5. Complaints About Privacy Breaches
If you believe that we have breached the Australian Privacy Principles, you may lodge a complaint by contacting us using the details below. We take privacy complaints seriously and will respond within a reasonable timeframe.
6. Unsubscribing From Communications
You may unsubscribe from our email database or opt out of receiving communications from us at any time by contacting us using the details below.
7. Storage and Security of Information
We are committed to keeping your personal information secure and take reasonable steps to protect it from misuse, loss, unauthorised access, modification, or disclosure. While we take care to safeguard your information, no data transmission or storage system can be guaranteed to be completely secure.
8. Google Analytics & Social Media Tracking
Our website may use Google Analytics, a web analytics service provided by Google Inc., to help us understand how visitors use our website. Google may collect and process data to generate reports and improve its services.
Third parties, including Google and Facebook, may use cookies and similar technologies to collect or receive information from this website and other websites on the internet in order to provide measurement services and targeted advertising.
Users can opt out of targeted advertising by visiting:
👉 http://www.aboutads.info/choices
Contact Us
If you have any questions, requests, or concerns regarding this Privacy Policy, please contact us at:
Total Passenger Transport
ABN: 41 230 249 124
PO Box 1497, Kingscliff
New South Wales 2487, Australia
✉️ info@totalpassengertransport.com.au