Service Terms

Total Passenger Transport

These Service Terms apply to all bookings with Total Passenger Transport.
By making a booking, you agree to these terms.

Mechanical Breakdown

We keep all vehicles well maintained.
However, breakdowns can still happen.

We are not responsible for delays caused by mechanical issues.
If this occurs, we will try to reschedule your booking where possible.

You are responsible for any damage caused during your trip.
This includes damage caused by anyone in your group.

Charges may include:

Extra costs may apply if further repairs are needed.

Alcohol is not allowed in sedans or minibuses.

If there is poor behaviour involving alcohol, the driver may end the trip.
No refund will be given.

Smoking is not allowed in any vehicle at any time.

Your booking includes the agreed time on your run sheet.

If your trip runs over time, a 30-minute grace period applies.
After that, extra time will be charged.

We are not responsible for delays caused by:

Safety always comes first.

Please check your belongings before leaving the vehicle.

We are not responsible for items left behind.

All outstanding payments must be made before the trip begins, unless agreed in advance.

Vehicles must not exceed their legal passenger limit.

This includes all passengers, children, and infants.
This rule is strictly enforced for safety.

If you have any questions, please contact:

Total Passenger Transport
ABN: 41 230 249 124
PO Box 1497, Kingscliff NSW 2487